- email at [email protected]
- telephone at 604.638.8111, or
- mail at
British Columbia Chamber of Commerce
Suite 705 – 750 West Pender Street
Vancouver, BC V6C 2T8
Any questions about the BC Chamber’s handling of personal information should be directed to the privacy officer. Please see below for more information about the process for referring questions about the BC Chamber’s handling of personal information.
Use of Personal Information
The personal information collected by the BC Chamber is used for the following purposes:
- to administer BC Chamber membership and provide member services;
- to issue invoices, administer accounts, collect, and process payments;
- to plan and arrange for needs while in attendance at a BC Chamber event;
- to include you on our mailing list for BC Chamber bulletins and event notices; and
- for any other purpose to which you consent.
The BC Chamber uses personal information strictly for the purposes outlined above. If we need to use the personal information for any other purpose, we will contact the individual and obtain consent prior to that use.
Disclosure of Personal Information
From time to time, the BC Chamber may disclose your personal information to:
- service providers, including an organization or individual retained by the BC Chamber to provide savings and/or affinity programs and services offered through the Member Advantage Program;
- any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law.
Members who chose to participate in these programs should refer directly to the privacy policies of the service provider.
Retention of Personal Information
We retain personal information for as long as is necessary for the purposes outlined above. This may include keeping the information after a service or program has been completed to resolve any problems or concerns that may arise. We are also required by law to maintain certain records for set amounts of time.
Storage of Personal Information
The BC Chamber has appropriate safeguards in place to protect personal information. The BC Chamber takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification, or disclosure. Among these steps taken to protect your personal information are:
- premises security;
- restricted file access to personal information;
- technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access;
- internal password and security policies;
- proper training of BC Chamber employees in respect of privacy matters.
Accuracy of and Access to Personal Information Collected
The BC Chamber makes every reasonable effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The BC Chamber does not routinely update personal information.
Individuals have the right to access the personal information we hold about them. You can access your personal information by making a request to our Privacy Officer. The Officer will provide the necessary forms and assistance to make the request and obtain the information. If you believe that some of the personal information is incorrect, you can request that the information be corrected.
On our website, like most commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Photo & Video Disclaimer
The BC Chamber reserves the right to use any photograph/video taken at any event sponsored by the BC Chamber, without the expressed written permission of those included within the photograph/video. The BC Chamber may use the photograph/video in publications or other media material produced including but not limited to: brochures, newsletters, newspapers, magazines, websites, etc.
To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent or legal guardian.
An individual attending a BC Chamber event who does not wish to have their image recorded for distribution should make their wishes known to the photographer, and/or the event organizers, and/or contact the BC Chamber at 705-750 West Pender Street Vancouver BC V6C 2T8 in writing and include a photograph. The BC Chamber will use the photo for identification purposes only and will hold it in confidence.
By participating in a BC Chamber event or by failing to notify the BC Chamber in writing, your desire to not have your photograph used, you are agreeing to release, defend, hold harmless and indemnify the BC Chamber from all claims involving the use of your picture or likeness.
Any person or organization not affiliated with the BC Chamber may not use, copy, alter or modify BC Chamber photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorized designee from the BC Chamber.